Tailored Solutions for Quick and Easy Deployment

Our Solutions

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Contact Center Solution

– Omnichannel capabilities – voice, SMS/MMS, email, webchat, video, and social media.
– Generative AI for Agent Assist and Virtual Agents
– Integrated Call Recording
– Intuitive Real-time Dashboards
– Historical Reporting
– Web-based Agent, Supervisor, and Administrator UI
– CRM and 3^rd party application integrations

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TELEPHONY SERVICES

– Hosted SIP Services
– Teams Voice (Operator Connect, Direct Routing, Calling Plans)

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Microsoft Teams Integration

– Teams chat integration
– Integration with Azure Active Directory
– Integrated Call Recording
– Real-time & Historical Reporting
– Intuitive Administrative Console

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“OmniSphere 360 can transform your communication systems and improve your customer experience”

Why Choose OmniSphere 360

Experience world-class support.

Unify Customer Engagement

Provide a consistent and personalized experience across all communication channels. Ensure your brand vision across platforms and treat each customer as an individual.

Streamline Workflows

Increase productivity with seamless integration of communication tools and applications. Automate unnecessary, repetitive tasks and activities by streamlining for better process efficiency.

Take Control of Your Communication

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